Value-based care remains the focal point in the Home Health Care industry. The nationwide rollout
Introduction
A startling 75 percent of Americans over 65 live with multiple chronic health conditions, ranging from diabetes to dementia. Predominantly, hospitals have been able to refer patients to their network of home health agencies with the confidence of being absorbed by them until recently. The trends show that post-COVID 19, more and more patients opted for home health care where they get treated in the secure environment of their homes instead of visiting hospitals or nursing homes. Hence, The demand for home and community-based care has skyrocketed, unlike the supply creating high referral rejection rate than ever.
According to an analysis by CarePort based on 1,000 home health Agencies
Accurate cost measurement in health care is challenging, mainly due to the complexity of its delivery. The patient enrolled with the health care agency is treated by various medical professionals and resources, each with different capabilities and costs. The patients go through clinical consultations, treatments, and administrative processes until the care is completed depending on their medical condition. Patients with the same conditions are often treated differently depending on their response, age, and current physical condition. Lack of standardization systems to some extent from the artisanal nature of medical practice makes it challenging to calculate and recover costs.
It is challenging for HHAs to work on improving wages, training and recruiting, and retention efforts of the health care workers without proper funding from the government. The home health agencies will face an extreme shortage of millions of caregivers by the end of the decade, and they will be unable to compete with a much larger number of patients with each passing year.
For a few years, the health care staff have seen no or very little growth in their wages in the past few years. The stagnation is blamed on the government’s health care policies. Instead of spending their well-earned money on themselves, the healthcare providers pay for higher health insurance premiums, deductibles, copays, and co-insurance. They get paid less as their efforts are also cashed by the doctors, hospitals, Pharma, device companies, and insurers. With low wages and stressful work, clinicians working for home health agencies seek different career options for monetary growth. New professionals who want to join the industry are discouraged due to lower wages and appreciation.
Ten thousand baby boomers in the United States turn 65 every day; the ageing population is expected to double in 20 years and swell to 88 million by 2050. The alarming growth of patients is unmatched, with projected figures of 41 % growth from 2016 to 2026, translating to 7.8 million job openings.
The most crucial area important for HHA is cost control while managing each patient’s care plan. The government’s PGDM policy has dramatically changed home health reimbursement since January 2020. The change has initiated a shift in CMSs; hence, care leaders are keen to evolve their organizations into value-driven and client / patient-centred providers. The HHAs only get paid 60 days after the approval of their reimbursement. The lack of a consistent national policy is a major overarching problem for home care that affects paid providers, care recipients, and their families daily.
The federal government and households were the most significant sponsors, contributing 28% to the total spending before the Trump Administration. The cost of health as a share of the economy decreased 0.2 points to 17.7% in 2018. Increased net costs drove up private health insurance spending by 5.8% to $1.2 trillion in 2018, faster than the 4.9% growth in the year before. Consumers also paid more out-of-pocket for retail prescription drugs, medical equipment, and dental services, offsetting a fall in hospital care expenses.
Due to the extra work influx, every party involved started getting increased acuity. Labor crisis leads to prioritization, which works against the low acuity clients. This also results in a drop in the efficiency of patient care.
Declining new referrals has hindered home health providers’ ability to grow. Small Home Health Care agencies are feared to shut down due to a complete lack of staff, leading to further unemployment of the admin and office staff.
Together with instantly impacting volumes and suppliers’ skills to develop, capability challenges have also impacted gross sales and advertising and marketing methods. Equally, they’ve influenced how operators handle their referral-source relationships. It is challenging to contact referral companions, have a wholesome combine, and serve the communities broadly.
Unfortunately, Home Care remains poorly understood, sometimes mistrusted, despite many stakeholders, caregivers, paid workers of various kinds and skill levels, employers, and communities in a broad sense. They collectively are trying to provide the best services with limited resources. Well-laid laws and procedures can prove like a shot-in-the-arm to the overburdened Home Health Care Industry.
Research shows that although inputs are more expensive in the United States, the higher cost in U.S. facilities is mainly due to lower resource productivity. HOME HEALTH NOTIFY APP (HHN) significantly improves productivity in the organization, improving staff performance. Home Health Notify gives you more time to work harder on what matters most.
Advances in IT and the introduction of online Apps have made communication extraordinarily swift and accurate. Communication Apps have specific features that cover the entire team working on a patient to get immediate information on them at the click of a button. This is a boon during times of emergencies.
The caregivers who are visiting houses of various patients in a day are well informed about the details of the patients and any alterations in the plan or situation in Real-Time. Technology also supports them with mapping the patients’ houses to save time on the road.
Like route mapping, the HHN APP is a function where the caregiver can assign patients to the same area after choosing their first appointment. This way, clinicians do not need to ride across the city to visit patients. This practice saves a lot of time and effort, which can be utilized in acquiring and tending a few other patients. It proves to be a win-win situation for all the agency, clinicians, and patients, especially in the wake of high referral rejections.
Adopt Home Health Notify (HHN), which works with all EMRs, takes a giant leap towards digitization and prompt communication, time-saving and cost-effective solutions. The App promotes process-oriented work ethics, a well-defined work schedule with Hourly | Daily | Weekly Calendars, and a detailed Workflow of each process.
Schedule a Demo to get a FREE virtual tour for more information on Schedule a Demo – Home Health Notify.
Value-based care remains the focal point in the Home Health Care industry. The nationwide rollout
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From The Founder of Home Health Notify
Hello,
My name is Salim Bhinderwala. I am the CEO of TONE Home Health Services Inc. Michigan and the founder of Home Health Notify. Over the past 20 years in Home Health, I have seen the industry change dramatically. Today, the industry has become more and more focused on improved, measurable patient outcomes. In order to keep up with the changes, we have adopted many tools along the way, and now we have built one of our own and want to share it with you.
A few years ago, TONE saw a dramatic increase in patients. With the increase in patient load came a lot of overhead. Specifically, our office was flooded with phone calls. We hired extra staff, increased the number of phone lines, and tried whatever we could but our staff, in the office and in the field, was overwhelmed.
This is when we decided to switch to a HIPAA compliant messaging platform. The switch provided a platform where we could quickly and reliably relay information to individuals and groups. Our processes and teamwork improved significantly, and our office was no longer a switchboard.
The platform, however, had to be tinkered with a lot to fit with our industry’s and agency’s unique processes. After adapting it as much as we could, we found it was still lacking. As I saw my staff struggle with the technology, I began to envision what a communication platform built for Home Health might look like.In the fall of 2018, armed with a bunch of sketches, we started building Home Health Notify.
Every feature you see today was designed specifically for this industry and was tested through our staff at TONE. We built the app, focusing on three main outcomes: 1) Improved patient care, 2) Staff accountability, 3) Efficient processes It was quite evident after a couple of months of using the app that it changed us; it infused a culture of accountability and efficiency throughout the company. As for me, the most exciting aspect was that it improved the outcomes of my patients because of the improved care coordination. For the first time in 20 years, I saw physicians, patients, and clinicians communicating in real-time and preventing hospitalizations.
When COVID struck in early 2020, Home Health Notify rose to the occasion. With the office entirely empty, we were still able to manage our patients and deliver high-quality care. In the months following the worst phase of the epidemic, we saw a dramatic increase in patient load again. This time we had a tool, Home Health Notify, that allowed us to manage more patients just as efficiently. And today, I am proud to say that we have a 500+ census and through the pandemic are still providing care with a 4.5+ rating from Medicare. We have also received more than 250+ 5-star reviews on Google.
Today, I want to share this tool with you. I hope that it transforms your agency and helps your patients like it has for us. I also want to thank everyone at TONE for patiently testing the software, through all the beta releases, while working on the frontline. Thank you!