Value-based care remains the focal point in the Home Health Care industry. The nationwide rollout
Astute Formula to Grow Your Business
COVID-19 has been challenging to the Home health care industry. Yet it has showed us a way to unlock major growth opportunities for Home Health Agencies by using technology to their advantage.
Amidst the pandemic, the way Home Health Agencies have been dealing with patients, have gone through myriad of challenges. HHAs acquire partnerships, acquisitions and growth opportunities more than ever before. Patients, especially aging seniors have always preferred receiving care in the comfort of their own homes, now find them increasing in availability.
“We’re at a moment in history where the operation and execution of Home Health Agencies is going to change for ever,” says Salim Bhinderwala, CEO and founder of the path-breaking Software Application platform, HOME HEALTH NOTIFY. “Now is the time for Agencies to look inwards and focus on what they can do internally to grow their business. Find ways to diversify, adopt new revenue resources, while keeping expenses in check”.
The healthcare industry continues to make transition to value-based care, hence, clinical documentation becomes a greater priority. It also is a source of frustration for clinicians and adds to the problem of clinician burnout. What can home health agencies do to reduce clinician burnout and help restore work-life balance?
Modification and adapting new technologies enhance current capabilities of clinicians on the field. For instance:
Technology should be user-friendly and scalable to ensure clinicians can perform all relevant tasks effectively and promptly. The platform must allow dissemination of critical patient data in real time to ensure inter-connectivity of the team. For clinicians, tying repetitive administrative tasks to their EHR means they can spend less time record-keeping and more time focusing on what matters most: Treating their patients.
Gone are the days of endless repetitive phone calls, hours wasted on the road and long waiting hours to receive approvals. Care-providers are increasingly incorporating virtual tools to their service offering. Now, with heightened pressure on the health care system, we’re seeing instant need for adaptation of smart technology. This can be a game-changer that accelerates clinician productivity and restores the work-life balance that clinicians desire.
Sustaining a team of skilled caregivers is essential to growth. Technology is vital for this: it’s truly what can create a phenomenal caregiver experience. Inefficient tools leave caregivers disappointed or frustrated and can detract from their most meaningful pursuit: providing good care to clients. Plus, elements like scheduling tools allow caregivers to chart their preferred routes and plans and avoid long drives and empty gaps in their day.
As a Home Health Agency, it is imperative to adopt suitable technologies to equip staff with effective tools for enhanced performance. The bar for professional digital solutions has been raised. The client, caregiver, and office employee experience are heavily influenced by micro-interactions within software tools. Good technology becomes the fabric that binds a team together, and supports an overall attraction and retention of efficient staff, with visibility into caregiver satisfaction. Technology also positions agencies to have the best chance to grow if they keep in mind their key strategies and extend best services.
Home Health Notify’s (HHN) unique platform offers home-based care agencies to thrive in a value-based care environment, which is where health care is headed. HHN stores and provides information that is updated and viewable for key decision makers anywhere, anytime. The App allows providers to focus exclusively on the care they are providing and growing their business organically.
A win-win for both; Agencies and Staff, the intervention of technology results in the same amount of work completed much faster. This allows clinicians to take on more patients in the same period of time, resulting in INCREASED PATIENT CENSUS.
“HHN has the potential to take your Agency to the next level and furthermore, with simple implementation of defined processes. The advance and slick communication tools are a game changer,” says Mr. Bhinderwala. “Adopting HHN, Home Health Agencies enter into a well-defined space of work culture with efficient and accountable staff. A leap towards growth in business.”
To learn more about how Home Health Notify can help your organization visit Homehealthnotify.com and book a free demo ASAP.
Value-based care remains the focal point in the Home Health Care industry. The nationwide rollout
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From The Founder of Home Health Notify
Hello,
My name is Salim Bhinderwala. I am the CEO of TONE Home Health Services Inc. Michigan and the founder of Home Health Notify. Over the past 20 years in Home Health, I have seen the industry change dramatically. Today, the industry has become more and more focused on improved, measurable patient outcomes. In order to keep up with the changes, we have adopted many tools along the way, and now we have built one of our own and want to share it with you.
A few years ago, TONE saw a dramatic increase in patients. With the increase in patient load came a lot of overhead. Specifically, our office was flooded with phone calls. We hired extra staff, increased the number of phone lines, and tried whatever we could but our staff, in the office and in the field, was overwhelmed.
This is when we decided to switch to a HIPAA compliant messaging platform. The switch provided a platform where we could quickly and reliably relay information to individuals and groups. Our processes and teamwork improved significantly, and our office was no longer a switchboard.
The platform, however, had to be tinkered with a lot to fit with our industry’s and agency’s unique processes. After adapting it as much as we could, we found it was still lacking. As I saw my staff struggle with the technology, I began to envision what a communication platform built for Home Health might look like.In the fall of 2018, armed with a bunch of sketches, we started building Home Health Notify.
Every feature you see today was designed specifically for this industry and was tested through our staff at TONE. We built the app, focusing on three main outcomes: 1) Improved patient care, 2) Staff accountability, 3) Efficient processes It was quite evident after a couple of months of using the app that it changed us; it infused a culture of accountability and efficiency throughout the company. As for me, the most exciting aspect was that it improved the outcomes of my patients because of the improved care coordination. For the first time in 20 years, I saw physicians, patients, and clinicians communicating in real-time and preventing hospitalizations.
When COVID struck in early 2020, Home Health Notify rose to the occasion. With the office entirely empty, we were still able to manage our patients and deliver high-quality care. In the months following the worst phase of the epidemic, we saw a dramatic increase in patient load again. This time we had a tool, Home Health Notify, that allowed us to manage more patients just as efficiently. And today, I am proud to say that we have a 500+ census and through the pandemic are still providing care with a 4.5+ rating from Medicare. We have also received more than 250+ 5-star reviews on Google.
Today, I want to share this tool with you. I hope that it transforms your agency and helps your patients like it has for us. I also want to thank everyone at TONE for patiently testing the software, through all the beta releases, while working on the frontline. Thank you!